1. Who we are
SEOWebRanker (“we”, “us”, or “our”) provides an AI-powered SEO analytics subscription service at seowebranker.com. This Privacy Policy applies to visitors of our website and to customers who use the product.
2. Information we collect
We may collect the following categories of information:
- Account and contact details such as name, email address, company name, and messages you send through our contact form or email.
- Project data you choose to add to the product, including website URLs, keywords, and related SEO settings.
- Usage data such as pages viewed, feature use, approximate location derived from IP address, browser type, and device information.
- Support records when you contact support@seowebranker.com or sales@seowebranker.com.
3. Cookies
We use cookies and similar technologies that are necessary to operate the website, remember preferences, and understand how pages are used. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
4. Analytics
We may use privacy-conscious analytics to measure traffic, popular pages, and referral sources. Analytics data is used to improve the website and product, not to sell personal profiles.
5. Payment processing through Paddle
Payments are securely processed through Paddle, our Merchant of Record. When you subscribe, Paddle collects and processes billing information such as name, email, payment method, tax details, and transaction history. SEOWebRanker does not store full payment card numbers on our servers. Paddle’s use of personal data is governed by Paddle’s own privacy policy.
6. How we use information
- Provide, maintain, and improve the SEOWebRanker service
- Create and manage subscriptions and customer accounts
- Send product, billing, and service communications
- Respond to support and sales inquiries
- Detect, prevent, and investigate abuse or security issues
- Comply with legal obligations
7. Data retention
We retain account and project data for as long as you have an active subscription and for a reasonable period afterward so we can restore access, resolve disputes, or meet legal requirements. Support emails and billing records may be kept longer where needed for accounting, tax, or fraud prevention. You may request deletion of personal data as described below.
8. Sharing of information
We share personal information only with service providers that help us operate the business, including Paddle for payments, email delivery providers, hosting providers, and analytics tools. We do not sell personal information. We may disclose information if required by law or to protect the rights, safety, or property of SEOWebRanker or others.
9. Your rights
Depending on where you live, you may have the right to request access, correction, deletion, or a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, email support@seowebranker.com. We may need to verify your request before fulfilling it.
10. International transfers
We and our processors may process information in countries other than your own. Where required, we use appropriate safeguards for those transfers.
11. Children’s privacy
SEOWebRanker is a business software product and is not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. The revised policy applies from the date it is posted.
13. Contact
Privacy questions can be sent to support@seowebranker.com.