1. Overview
SEOWebRanker is digital subscription software operated by PrimeLinks IT. The 14-day trial is free, requires no payment method, and does not automatically convert to a paid plan. Paid plans are billed monthly in advance through our payment provider. This Refund Policy applies to subscription charges for SEOWebRanker and should be read with our Terms of Service.
2. 14-day cancellation and refunds
You may cancel your subscription and request a full refund within 14 calendar days of the applicable purchase, without providing a reason. To meet the deadline, send your cancellation and refund request within that 14-day period. Approved refunds are processed to the original payment method. Access may end when a cancellation and refund are processed.
3. Other refunds
After the 14-day period, we will issue or support a refund when:
- You were charged in error, including a duplicate charge
- You were billed after a valid cancellation had already taken effect
- A charge was made for the free trial itself
- A refund is required by applicable consumer law
- A buyer-protection policy or a written commitment from us says a refund is due
4. Free trials
Trial access is free for 14 days and does not convert automatically. No charge is made unless you choose a paid plan and complete Paddle checkout. The 14-day refund period above starts on the date of that paid purchase.
5. How to request a refund
Email support@seowebranker.com with the email used for billing and the approximate charge date. No reason is required for a request made within the 14-day period. We aim to reply within 24 hours on business days. Timing depends on your payment provider.
6. Cancellations
You may cancel anytime before the next billing cycle to avoid the following month’s charge. If you cancel within 14 calendar days of the applicable purchase, you may also request a full refund without giving a reason. Outside that period, cancellation stops renewal, while a refund returns money already collected only when one of the other refund cases applies. For cancellation questions, contact support@seowebranker.com or use our contact form.
7. Payment processor
Payments are securely processed by Paddle.com, our Merchant of Record. Paddle may appear on invoices and bank statements and may handle payment-related customer service, tax, and buyer protection requests according to its own policies. Payment transactions are also subject to the Paddle Buyer Terms.
8. Changes
We may update this Refund Policy from time to time. The “Last updated” date at the top of this page will change when we do. The revised policy applies to charges made after it is posted.
9. Contact
Refund questions can be sent to support@seowebranker.com.